Privacy policy

Privacy Policy

Welcome to Tahito Toys. We are committed to protecting your privacy and respecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

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1. Information We Collect

We collect your personal information when you create an account or place an order, including:
• Full name
• Phone number
• Email address
• Full delivery address

We do not collect or store any payment card details.
If you choose to pay online, you will be redirected to a secure payment gateway (such as Paymob), which is solely responsible for processing your payment information in accordance with its own security policies.

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2. How We Use Your Information

We use your personal data for the following purposes:
• Creating and managing your account
• Processing and fulfilling your orders
• Communicating with you regarding your order or shipping status
• Sending account notifications or order updates
• Providing offers or discount codes (only if you agree to receive them)
• Improving our customer service and website performance

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3. Sharing Your Information with Third Parties

We do not sell or share your information with any third parties for marketing purposes.

We may share your information only with:

• Shipping Companies
To deliver your orders, we share the following details:
• Your name
• Phone number
• Delivery address
• Order number

• Payment Gateway (Paymob)
• You are redirected to the payment gateway to complete your transaction.
• We do not see or store any payment information, such as card numbers or CVV codes.
• All payment data is handled according to Paymob’s security policies.
• Legal Authorities
Only if required to comply with a legal request.
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4. Data Security
We take appropriate security measures to protect your data from unauthorized access, including:
• Secure (SSL) encrypted connection
• Protected server systems
• No storage of sensitive payment information
However, no data transmission over the internet can be guaranteed to be 100% secure.
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5. Your Account and Password
You are responsible for:
• Keeping your password confidential
• Not sharing your login details with anyone
• Logging out when using shared devices
Any activity performed through your account will be considered your responsibility unless proven otherwise.
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6. Marketing Messages and Discount Codes
We may send you:
• Offers
• Discounts
• Product updates
Only if you agreed to receive them when creating your account.
You can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us.
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7. Your Rights
You have the right to:
• Access your personal data
• Request correction or updates
• Request deletion of your account entirely
• Opt out of receiving marketing messages

To exercise any of these rights, you may contact us at:
📧 tahitotoyss@gmail.com

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8. Account Deletion
If you wish to delete your account, please contact us using the same email associated with your account. We will remove your data within a reasonable timeframe after verifying your identity.
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9. Changes to This Privacy Policy
We may update this policy from time to time to reflect legal updates or changes in our services.
By continuing to use our website after any changes, you agree to the updated Privacy Policy.
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10. Contact Us
For inquiries, data access, modification requests, or deletion:
📧 tahitotoyss@gmail.com